Accessibility Statement

Last Updated: March 6, 2026

Our Commitment

At NovaX Canada, we are committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply the relevant accessibility standards.

Conformance Status

The NovaX.ca website conforms to WCAG 2.1 Level AA (Web Content Accessibility Guidelines 2.1 Level AA). This means the site meets or exceeds all Level A and Level AA success criteria.

Accessibility Features

  • Keyboard Navigation: Full keyboard accessibility with visible focus indicators
  • Screen Reader Compatible: Proper ARIA labels and semantic HTML structure
  • Color Contrast: All text meets minimum contrast ratio of 4.5:1
  • Resizable Text: Text can be resized up to 200% without loss of functionality
  • Alternative Text: All images have descriptive alt text
  • Clear Headings: Proper heading structure for easy navigation
  • Form Labels: All form fields have associated labels
  • Error Identification: Clear error messages with suggestions

Technical Specifications

This site relies on the following technologies:

  • HTML5
  • CSS3
  • PHP 7+
  • JavaScript (progressive enhancement)
  • WAI-ARIA

Known Limitations

Despite our best efforts, some pages may have limitations:

  • Legacy PDF Documents: Some older PDFs may not be fully accessible. Please contact us for accessible versions.
  • Third-Party Content: Some embedded content from third-party services may not be fully accessible.

Evaluation Methods

We evaluate accessibility using:

  • Automated testing tools (WAVE, axe, Lighthouse)
  • Manual keyboard testing
  • Screen reader testing (NVDA, VoiceOver)
  • Color contrast analyzers
  • User testing with people with disabilities

Feedback

We welcome your feedback on the accessibility of NovaX.ca. Please let us know if you encounter accessibility barriers:

Contact Information

We try to respond to feedback within 5 business days.

Formal Complaints

If you are not satisfied with our response, you can file a formal complaint with:

  • Accessibility Directorate of Ontario
  • Canadian Human Rights Commission